PRIVACY POLICY

1. Introduction

HydroSense Irrigation Design & Consulting Inc. (‘HIDC’) is committed to protecting your privacy. Any personal information collected, used or disclosed by HIDC is in accordance with the Freedom of Information and Protection of Privacy Act (FOIPPA).

2. What is personal information?

Personal information is defined by FOIPPA as information about an identifiable person. Some examples of personal information are name, age, home address, phone number, email address, IP address (a computer’s address), identification numbers, reading choices and age. FOIPPA’s definition of personal information does not include work contact information, which is information that would allow a person to be contacted at a place of business, such as the person’s name, title, business address, business phone number, and business email address.

3. Information automatically collected when visiting our site

Some information is automatically collected by our server when you browse our website, including

•  the domain name and IP address of the computer you are using;
•  your browser and operating system;
•  the screen resolution;
•  the date and time you accessed the site;
•  what pages you visited; and
•  what website you visited from, if applicable.

We collect this information to help make our site more useful by assessing our web services and system performance, as well as learning how many people are visiting the site and how they are using it. No attempt is made to use this information to identify visitors, unless it is necessary for an investigation or it is required by law.

4. Personal information collected via email and web forms

Your personal information is collected by HIDC when you fill-in our on-line web form or send an email, such as when you are enquiring about our professional irrigation services. Personal information you send to us by email or when using our web forms will only be used by authorized staff for the purpose for which it was collected or for a consistent purpose, unless you consent otherwise, or it is authorized or required by law. Information you send to HIDC using our web forms is encrypted so that it is protected from a third party accessing it in transit. However, email messages sent over the internet are not secure and may be read by a third party who intercepts the communication. If you are concerned about sending your personal information over email, we suggest you either phone or fax us instead.

5. Cookies

Cookies are small files that are saved on your computer and used to store information that is communicated back to the website being accessed. HIDC uses cookies to help you move around our website. These cookies do not store personal information. It is possible to change the settings on your browser so that cookies will be denied or so that you will be warned before a cookie is saved on your computer.

6. Security

HIDC uses reasonable security measures to protect against risks such as unauthorized access, collection, use, disclosure or disposal. These security measures protect personal information once it reaches our server. HIDC’s security cannot protect information while it is in transit over the internet, unless the information is collected by one of our secure online web forms. Information sent to HIDC in email messages is not secure.

7. Links to other sites

HIDC strives to provide a wealth of resources from our website, including links to sites outside organizations and affiliates. HIDC has no control over the management of these web sites and we are not responsible for their privacy policies. You are encouraged to review those policies before using the service or providing any personal information.

8. How long is personal information kept?

How long HIDC keeps your personal information depends on the nature of the service for which the information was collected. If HIDC uses your personal information to make a decision that affects you, we must keep that information for at least one year so that you have an opportunity to access it. Otherwise, we keep it for the length of time necessary to fulfill the purposes for which it was collected. Personal information is securely destroyed when it is no longer needed.

9. Disclosure of personal information

HIDC does not and will never sell or rent personal information. Personal information is disclosed only in accordance with FOIPPA or as required by law.

10. Accuracy of personal information

HIDC will endeavour to ensure the personal information is as accurate, complete and up-to-date as necessary.

11. How can I access or correct my personal information?

To access your personal information held by HIDC, submit a written request to HIDC (see contact information below). Your request should provide enough detail to enable us to find the personal information (e.g. "personal information I submitted when I sent an email on January 19, 2010"). You may request that the personal information about you by HIDC be corrected if you believe it is incorrect. You may do so by submitting your request in writing to us (see contact information below).

12. Changes to this Privacy Policy

HIDC’s practices and policies are reviewed from time to time. Any changes to these policies will be posted on this site.

All queries should be sent to:

HydroSense Irrigation Design & Consulting Inc.

RE: Website Privacy Policy

219 Rosemount Ave

Toronto ON M9N 3C5